UCSB Police Department

Frequently Asked Questions

FAQs about possible federal immigration enforcement actions on university property

https://www.universityofcalifornia.edu/sites/default/files/frequently-asked-questions-federal-immigration-enforcement-uc.pdf

What are your hours?

While the police department’s administrative offices—like Records, Lost & Found, and CSO—keep regular business hours, the operations side of the department is open 24 hours a day. Police Officers are always available to take reports and respond to emergencies and Dispatchers are always there to take your call and get you the help you need as soon as feasibly possible.

I had something stolen, or, my room/apartment was broken into. What do I do now?

While University Police have statewide jurisdiction, they typically only take reports for crimes that occur on campus or on university owned property, therefore, it is important for the dispatcher to ascertain where the crime occurred in order to connect you with the proper agency. There are four law enforcement agencies operating in our immediate area:

The Isla Vista Foot Patrol holds jurisdiction for all crimes that occur on non-university owned in Isla Vista. The unit is comprised of law enforcement personnel working together from three agencies: Santa Barbara Sheriff’s, UCSB Police and CHP.

Santa Barbara Sheriff’s Department handles all calls that originate in the city of Goleta and in Santa Barbara County.

California Highway Patrol handles all vehicle accidents and traffic complaints in the County. That is, they cover all traffic issues that occur outside of Goleta and Santa Barbara city limits. UCSB Police officers handle all traffic accidents that occur on campus.

Santa Barbara Police Department handles all calls that occur at the Santa Barbara Airport and within Santa Barbara city limits.

Isla Vista Foot Patrol: (805) 681-4179  
Santa Barbara Sheriff: Dispatch (805) 683-2724 Main (805) 681-4100
Santa Barbara Police: Dispatch (805) 897-2410 Main (805) 897-2300
CHP: Dispatch (805) 477-4174 Main (805) 967-1234

I can't find my bike.

If your bike was parked anywhere on campus other than in a bike rack then it's possible it was impounded by the CSOs for being illegally parked. Check with the CSO office at 805-893-5293 and if they didn't impound your bike call police dispatch to report your bicycle stolen.

Why should I bother to report my stolen property?

If you have the serial number for your property (or if you've registered your bike with CSO) then the property can be entered into a statewide database and, if that property is recovered, it can be returned to you. If the item is not reported stolen, or you do not have the serial number for it, then it's extremely difficult for the police department to link the property to you. It is always a good idea to write down the serial number along with a description of your property and store it in a safe location. Whenever possible, etch personal information, like your driver's license number, into the property as well.

I'm too busy. Can my roommate, friend, or parent call and report the crime for me?

No. It is important we talk to the victim of the crime because, ultimately, we will have questions that the person you designate to call on your behalf cannot answer. It is generally a good rule of thumb to contact us when you have 20 or 30 minutes available. We can take reports 24/7 over the phone or in person. You can come to the police department or we can send an officer to your door.

Additionally, if you borrowed someone's property and had it stolen then we need to speak to both parties, the owner of the property and the borrower so it's best to contact us when the two of you are together.

I saw something suspicious on campus. When should I report it?

It's difficult for officer's to do something about a suspicious subject if the person is no longer in the area. Therefore, if you see something weird or someone acting strangely, then you should report it immediately.

Who do I call to ask about a parking ticket I received on campus?

UCSB Parking Services handles all parking issues. They can be reached at (805) 893-2346 or via their website http://www.tps.ucsb.edu/

I was given a ticket by a UCSB Police Officer. Can I pay my fines at your station?

All fines are paid at the Santa Barbara Municipal Courthouse, (805) 568-3959. Please refer to the back of your citation for additional details and information.

Where do I go to be fingerprinted?

UCSB Police no longer provide live scan services. Please contact the Santa Barbara Police Department, Santa Barbara Sheriff's Office or a private vendor for this service.

What do I do with an item I found on campus? How do I retrieve an item I lost on campus?

Any items found on campus can be taken to a drop off point (i.e. the UCEN front desk; the Community Relations Office; the library) or the item can be brought directly to our station. All lost and found items turned into the Police Department are given to the Lost & Found division, (805) 893-3843. Check Lost & Found for more in depth details about lost and found.

How do I find out about the Bike/Skateboard Safety Class?

More information about the Bike/Skateboard Safety Class can be found here.

What is UCSB Alert?

The UCSB Alert system was created to enhance and promote safety on campus by providing students, faculty, and staff with timely access to important information. The system sends two types of communications to the campus community: Timely Warnings and Emergency Notifications. Timely Warnings and Emergency Notifications are required pursuant to the Jeanne Clery Campus Security Act. For more information about alerts, see the Timely Warnings and Emergency Notifications web page. 

What are Timely Warnings?

Timely Warnings are issued when UCPD receives notice of a "Clery crime" that occurred on "Clery geography" that, in the professional opinion of law enforcement, represents a serious or continuing threat to the campus community. In addition to warning community members, these alerts can aid in crime prevention. For more information about alerts, see the Timely Warnings and Emergency Notifications web page. 

What are "emergency notifications"?

Emergency Notifications have a wider focus than the Timely Warnings and are issued for any significant emergency or dangerous situation occurring on the campus that involves an immediate active threat to the health or safety of the campus community. For more information about alerts, see the Timely Warnings and Emergency Notifications web page.